Effective Date: June 19, 2026

Last Updated: June 19, 2026

TERMS & CONDITIONS

Welcome to Kiru Ondo. These Terms & Conditions ("Terms") govern your use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or purchase our products.

1. Company Information

Kiru Ondo

Kiru Ondo is an independent creative studio and shopping destination offering original artwork, prints, home décor, lifestyle products, merchandise, apparel, accessories, and limited-edition collections.

2. Eligibility

By using this website, you confirm that:

• You are at least 18 years old or have permission from a parent or legal guardian.

• The information you provide is accurate and complete.

• You will use the website only for lawful purposes.

3. Products

Kiru Ondo offers products that may include:

• Original artwork

• Fine art prints

• Home décor

• Merchandise

• Apparel

• Accessories

• Lifestyle collections

• Limited edition products

Because many items are handcrafted or produced in limited quantities:

• Colors may vary slightly from digital images.

• Product dimensions may have small variations.

• Limited editions may sell out without notice.

4. Pricing

All prices are listed in U.S. Dollars (USD) unless otherwise stated.

Kiru Ondo reserves the right to:

• Change prices at any time

• Correct pricing errors

• Cancel orders affected by incorrect pricing

Taxes and shipping fees are calculated during checkout.

5. Orders

After an order is placed:

• You will receive an order confirmation email.

• Order confirmation does not guarantee acceptance.

• Kiru Ondo reserves the right to refuse or cancel any order.

Reasons may include:

• Suspected fraud

• Product availability

• Pricing errors

• Payment authorization issues

If payment has already been processed, a refund will be issued.

6. Payment

We accept secure payments through approved payment processors.

By submitting payment information, you represent that:

• You are authorized to use the payment method.

• The information provided is accurate.

Kiru Ondo does not store full payment card information.

7. Shipping

Processing times vary depending on the product.

Estimated delivery dates are estimates only and are not guaranteed.

Kiru Ondo is not responsible for delays caused by:

• Shipping carriers

• Customs processing

• Weather conditions

• Holidays

• Events outside our control

Customers are responsible for providing accurate shipping information.

Additional shipping charges resulting from incorrect addresses may be the customer's responsibility.

8. International Orders

International customers are responsible for:

• Customs duties

• Import taxes

• VAT

• Local government fees

These charges are not included in the purchase price unless explicitly stated.

9. Returns & Exchanges

Because many products are original artwork or limited editions:

Eligible Returns

Returns may be accepted within 14 days of delivery if:

• Item is unused

• Item is in original condition

• Original packaging is included

Non-Returnable Items

The following items cannot be returned:

• Original artwork

• Commissioned artwork

• Personalized products

• Custom-made items

• Digital downloads

• Gift cards

• Final sale items

Customers should inspect packages immediately upon delivery.

10. Damaged Items

If an item arrives damaged:

Customers must contact Kiru Ondo within 48 hours of delivery and provide:

• Order number

• Photos of the packaging

• Photos of the damaged item

Failure to report damage within this period may affect replacement eligibility.

11. Intellectual Property

All content on this website is the exclusive property of Kiru Ondo, including:

• Artwork

• Paintings

• Photography

• Logos

• Graphics

• Product designs

• Branding

• Text

• Website design

No content may be:

• Copied

• Downloaded for commercial use

• Reproduced

• Modified

• Distributed

• Sold

without written permission from Kiru Ondo.

12. Limited Edition Artwork

Limited edition products are produced in restricted quantities.

Once sold out, Kiru Ondo is under no obligation to reproduce or restock those items.

Certificate numbers and edition sizes may accompany eligible artwork.

13. User Accounts

If customers create an account, they are responsible for:

• Maintaining password confidentiality

• Restricting unauthorized access

• Updating account information

Kiru Ondo reserves the right to suspend or terminate accounts that violate these Terms.

14. Prohibited Uses

Users may not:

• Use the website for unlawful purposes

• Attempt unauthorized access

• Introduce malicious software

• Copy website content

• Resell products as official Kiru Ondo products without authorization

• Interfere with website functionality

15. Gift Cards

Gift cards:

• Are non-refundable

• Cannot be redeemed for cash

• Cannot be replaced if lost or stolen unless required by law

16. Promotional Codes

Promotional offers:

• Cannot be combined unless stated otherwise

• Have expiration dates

• May be modified or discontinued at any time

Kiru Ondo reserves the right to cancel promotions resulting from technical errors or misuse.

17. Disclaimer

Products and website services are provided on an "as available" basis.

Kiru Ondo makes no guarantees that:

• The website will always be uninterrupted

• Errors will never occur

• Products will meet every customer's personal expectations

18. Limitation of Liability

To the fullest extent permitted by law, Kiru Ondo shall not be liable for:

• Indirect damages

• Lost profits

• Business interruption

• Loss of data

• Incidental or consequential damages arising from use of the website or purchased products

Our maximum liability shall not exceed the amount paid for the applicable order.

19. Privacy

Customer information is handled according to the Kiru Ondo Privacy Policy.

By using the website, you consent to the collection and use of information necessary to process orders and improve services.

20. Governing Law

These Terms shall be governed by the laws of the state in which Kiru Ondo operates, without regard to conflict of law principles.

Any disputes shall first be addressed through good-faith negotiations before legal proceedings.

21. Changes to These Terms

Kiru Ondo reserves the right to update these Terms at any time.

Updated Terms become effective immediately upon posting on the website.

Continued use of the website constitutes acceptance of the revised Terms.

22. Contact Information

Kiru Ondo

Customer Support: support@kiruondo.com

General Inquiries: info@kiruondo.com

Art & Business Partnerships: partnership@kiruondo.com

TERMS & CONDITIONS

Learn more about Kiru Ondo's Policies for more details about booking changes, cancellations, refunds, artwork exchange, delivery scheduling, and rental agreement terms for residental and commercial clients.

Contact Details

2100 E Parham Rd, P.O. #3162 Henrico, VA 23228, USA

Info@kiruondo.com

TERMS & CONDITIONS -

KIRU ONDO

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